From Humble Beginnings to Club of the Year: A Triumph for The Services Club Maryborough

From Humble Beginnings to Club of the Year: A Triumph for The Services Club Maryborough

Just over three years ago, The Services Club Maryborough was born from a vision—a vision to create a thriving, independent community hub that would honour our heritage while embracing a bold future. In late 2021, following our separation from the Sub Branch, we embarked on a journey filled with challenges, determination, and unwavering commitment. Now, in 2025, we stand proud as the recipient of the prestigious Club of the Year (Medium) award at the Keno & Clubs QLD Awards for Excellence.

This accolade is not just a reflection of our club’s success; it is a testament to the hard work, dedication, and passion of our team, members, and the broader community. From day one, we set out to build something special—a club that delivers exceptional experiences in hospitality, gaming, and community engagement. Our General Manager Paula Herdman joined our team January 2023 and brought with her over 30years of industry experience and has led the team to this amazing award. She was nominated and was a finalist in Club Manager of the Year.  Over the past two years, we have invested in state-of-the-art facilities, elevated our food and beverage offerings, introduced innovative entertainment, and, most importantly, fostered a welcoming environment that keeps our members coming back.

Through challenges like cost-of-living pressures, we remained steadfast in our mission, adapting to the needs of our patrons while maintaining financial stability and growth. Our commitment to reinvesting in the club, from the latest gaming technology to a fresh and exciting dining experience, has set us apart. More than that, our dedication to supporting the Maryborough community—with over $130,000 in contributions—demonstrates that our success is measured not just in revenue but in the positive impact we create.

Winning Club of the Year (Medium) is an incredible milestone, but it is not the destination—it is fuel for our future. As we continue to develop our masterplan alongside industry leaders, we are committed to delivering an even greater club experience in the years to come.

This award belongs to everyone who has walked through our doors—our loyal members, our hardworking staff, our dedicated board, and the wider Maryborough community. Thank you for believing in us and being part of this journey.

Here’s to the next chapter of The Services Club Maryborough—where excellence is not just a goal but a way of life.

 

Picture – Stewart Norton (Chairman), Paula Herdman (General Manager) & Luke Harrison (National Partnership Manager Keno).

1 Comment

  1. Colleen Corben

    Brilliant! Congratulations to Paula and all the wonderful staff.

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